Privacy Policy

Morgan-Williams International Inc. sells to qualified accounts only. To set up a wholesale account with Morgan-Williams International Inc., customers must complete an application form and provide a valid business registration number.

Minimum Order Value

Minimum order value for fulfillment through our website is $300.00. For all other orders, please contact our warehouse at shipping@morganwilliams.com to receive a shipping cost estimate.

Delivery

Every effort will be made to ensure that you receive your orders with the highest level of availability possible, however we cannot guarantee 100% order fulfilment. Please contact your sales representative in order to discuss any associated shipping or delivery fees.

We are not responsible for loss or breakage during shipping. If you suspect any damage, mark the bill of lading “subject to inspection of damage” or open the goods immediately in front of the carrier. Send a copy of the bill of lading and our invoice reference immediately with information about the damage. A picture taken of the damage and emailed to us will expedite your claim. Please note that any claim for short shipment of goods must be made within 48 hours of receipt of goods.

For orders of large case quantities per product/sku, please note that we may require additional time in order to make stock available.

Shelf Life Policy

Morgan-Williams guarantees three months shelf life on all products purchased through our company.
Payment Terms
All invoices must be pre-paid via Mastercard or VISA prior to arranging delivery or shipping terms.

Refund/Guarantee Policy

No returns will be accepted without the invoice number and date of purchase of the goods. There is a restocking charge of 10% unless an item is defective or incorrect merchandise is received through error on our part. Please notify us within 48 hours of receiving order. We will correct the error immediately. No returns will be accepted on code dated product.

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